Last updated: March 2026
Who we are
Small Tweaks is a digital growth and automation consultancy based in the UK.
Small Tweaks is the data controller for personal data collected through this website.
- Registered address: [registered address]
- ICO Registration Number: [registration number]
We help small and medium-sized businesses improve their digital presence and business operations through website design, AI automations, and IT training. If you have any questions about this policy or how we handle your data, you can contact us at: [email protected]
What data we collect and why
Contact form enquiries
When you submit an enquiry through our website, we collect your name, email address, and the content of your message. We use this information to respond to your enquiry. If you opt in to marketing communications during your enquiry, we may also use your contact details to send you relevant updates, offers, or news from Small Tweaks. You can withdraw this consent at any time by contacting us at [email protected]. The legal basis for responding to enquiries is legitimate interest. The legal basis for marketing communications is consent.
Google Analytics
We use Google Analytics to understand how visitors use our website. This collects data including your IP address, pages visited, time spent on the site, and general location derived from your IP address. You can opt out of Google Analytics tracking via your browser settings or a browser extension.
Cloudflare and Wordfence
We use Cloudflare and Wordfence to protect our website from security threats. These platforms collect and log IP addresses and browsing behaviour as part of their security monitoring and threat detection. This data is processed on the basis of legitimate interest in maintaining a secure website.
Cookies
Our website uses cookies.
These include:
- Essential cookies required for the site to function
- Analytics cookies placed by Google Analytics to help us understand site usage
- Security cookies used by Cloudflare and Wordfence for threat detection and site protection
You can control cookie preferences through your browser settings. Disabling cookies may affect how the site functions.
How long we keep your data
We retain contact form enquiries for as long as is reasonably necessary to respond to and follow up on your enquiry. If nothing comes of an enquiry, we aim to remove personal data within 12 months. If you become a client or a potential client, your information may be retained for longer for legitimate business and legal reasons.
Who we share your data with
We do not sell your personal data. We may share data with trusted third-party tools that help us operate our business, including:
- Google Analytics – for website usage analysis
- Website hosting – our website is hosted by Krystal Hosting, who may process technical data such as IP addresses and server logs as part of providing hosting services
- CRM software – such as Pipedrive for managing client and enquiry records
- Cloudflare and Wordfence – for website security and threat detection
- Automation and operations – we may use third-party platforms to process and manage enquiries and complete business operations
All third-party tools we use are expected to handle data in accordance with UK GDPR. Data transferred outside the UK is handled under appropriate safeguards including Standard Contractual Clauses.
Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to how we process your data
- Request that we restrict processing of your data
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). You can contact the ICO at ico.org.uk or by calling 0303 123 1113.
We would, however, appreciate the opportunity to address your concerns directly before you contact the ICO.
Changes to this policy
We may update this policy from time to time. The date at the top of this page reflects when it was last revised. We recommend checking back periodically.